> ## Documentation Index
> Fetch the complete documentation index at: https://docs.prophecy.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Export chat session info

> Export session information from Agent chat for troubleshooting and support

Export session information from your Agent chat to share with support or engineering teams when troubleshooting issues. The exported data includes session identifiers, environment details, and version information that helps reproduce your chat state.

## Steps

1. Open chat history.
2. Click **Copy Session Details**.
3. The session information is copied to your clipboard as JSON.

## Session info structure

The exported session info contains the following fields:

<ResponseField name="sessionId" type="string" required>
  Unique identifier for the current chat session.
</ResponseField>

<ResponseField name="conversationId" type="string" required>
  Identifier for the specific chat conversation.
</ResponseField>

<ResponseField name="hostname" type="string" required>
  The Prophecy application hostname where the session is active.
</ResponseField>

<ResponseField name="commit" type="string" required>
  The commit hash or version identifier of the Prophecy build running in your environment.
</ResponseField>

<ResponseField name="timestamp" type="integer" required>
  Unix timestamp in milliseconds indicating when the session info was exported.
</ResponseField>

<ResponseField name="version" type="string" required>
  The Prophecy version number running in your environment.
</ResponseField>

<ResponseField name="projectID" type="string" required>
  The identifier for the project for this chat.
</ResponseField>

<ResponseField name="userEmail" type="string" required>
  The email for the chat user.
</ResponseField>

## Example output

When you export session info, the clipboard contains JSON in this format:

```json theme={null}
{
  "sessionId": "861716af-6414-407d-97d1-d7afa1866558",
  "conversationId": "x2G3r2uxsPX8CpzRDo_Us",
  "hostname": "app.prophecy.io",
  "commit": "4.2.1.4",
  "timestamp": 1763401148947,
  "version": "4.2.1.4",
  "projectId": "31709",
  "userEmail": "user.drew@prophecy.io"
}
```

<Tip>
  Paste the exported session info into a support ticket or share it with your engineering team to
  help diagnose issues specific to your chat session and environment.
</Tip>