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We’re here to help. Whether you need technical support, want to explore Prophecy’s features, or have feedback on our documentation, you’ll find the right way to reach us below.

Self-service

Documentation

Access guides, tutorials, and reference materials.

Community

Connect with other users, ask questions, and share knowledge.

Sales

Support

Prophecy provides technical support to customers with an active Prophecy subscription. To contact support, your email address must be registered as an authorized support contact for your company. Prophecy may reroute requests submitted by non-authorized contacts to your admin for validation. Go to the Support Portal → Email the Support team → For detailed instructions on how to submit a support request, see Support requests.
To learn more about or add authorized support contacts, reach out to our Sales team.
Users on any free version of Prophecy are not eligible for support. Please refer to the self-service resources to troubleshoot any issues.

Documentation feedback

To suggest improvements to this documentation, email our Documentation team.